Mediation Essentials: 40-Hour Basic Mediation Training ONLINE
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For more information on Becoming a Mediator Call ​Mediation Training
​or visit our website at https://www.mediationtrainingcenter.com
951-289-5289
Why Become a Mediator? Mediation is a career that is not affected by a downturn in the economy—it is recession proof in a forever-growing industry. Litigation continues to grow by leaps and bounds and there will always be lawsuits. One of the biggest misconceptions is that you have to be an attorney to be a mediator. This is simply not true! There are no educational requirements other than the certification training we provide, so mediation may be performed by: Real Estate Agents, Teachers, CPAs​, Lawyers, Paralegals, Attorneys, Supervised Visitation Monitors, Family Counselors, Social workers, Retired Law Enforcement and Therapists.

Earn an Excellent Income Mediators in the United States earn $150.00-$250 per hour only working a few days a week. Mediation fees range from as $250- $1500 per day. The fee is based on the number of parties and length of the mediation. You will set your own hours and determine your prices in your practice.​

What you can Mediate

  • Adoption
  • Americans with Disabilities Act
  • Art
  • Aviation
  • Business
  • Civil
  • Commercial
  • Community
  • Construction
  • Contracts
  • Criminal
  • Cross Cultural
  • Divorce
  • Post Divorce
  • Education
  • EEOC
  • Elder
  • Employment
  • Entertainment
  • Environmental
  • Franchise
  • Health Care
  • Intellectual Property
  • International
  • Labor Management
  • Land Use
  • Landlord Tenant
  • Malpractice
  • Lesbian, Gay
  • Partnership
  • Personal Injury
  • Police
  • Postal Service
  • Probate
  • Public Policy
  • Real Estate
  • Religious – Congregational
  • Securities
  • Maritime
  • Medical Treatment
  • Native American
  • Online
  • Organizational
  • Social Security
  • Special Education
  • Tax
  • Technology
  • Victim Offender
  • Work Place
  • Workers Compensation
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Mediation Training
Basic Mediation Training
​Introduction: The following student learning objectives establish a standard
body of skills and knowledge which will provide participants an introduction to
basic mediation. They provide a basis for typical 40 hour basic mediation
training and are not intended to limit or restrict additional learning objectives that
trainers or Dispute Resolution Organizations find appropriate. Mastery of these
skills is achieved by completing a mediation practicum program.
Course Objective: Upon completion of the course the participant will
demonstrate the ability to conduct a complete mock mediation, employing the
skills, strategies, and processes outlined below.

Mediation Training
1. The participants are familiar with the intake process, screening criteria and
determination of the appropriateness of the dispute for mediation.
2. The participants are aware of the additional skills, knowledge, and training
needed for effective intake.
3. When co-mediating the participant can identify and share appropriate
information with their co-mediator.
4. Participants understand and can adjust the physical attributes of the
mediation setting to promote effective dialog (location of parties,
mediators, observers, white boards, etc.)

Mediator Opening Statement
1. Participants will understand and explain mediator opening statements and
agreements to mediate relevant to their Dispute Resolution Center or
organization.
2. Participants will be aware of which issues are not protected by
confidentiality and how exceptions to confidentiality should be handled in
accordance with their Dispute Resolution Center or organization.
3. Participants will be able to explain both confidentiality and privilege and
the exceptions.
4. Participants with mandatory reporting requirements understand how their
obligations will be met in accord with their Dispute Resolution Center or
organization.

Client Opening Statement (listening skills)
1. Participants will equitably conduct the client opening statement process in
which they listen to each party’s opening statement, accurately and
impartially summarize the content, relevant emotion, and underlying
interests.
2. Participants will understand the fundamental role of feedback in assuring
and conveying effective listening.
3. Participants will be able to analyze obstacles to communication and to
apply strategies to improve parties’ ability to communicate.
4. Participants will demonstrate active listening and attending behaviors
while listening to parties and taking notes.
5. Participants will appropriately summarize and reframe parties’ statements
in neutral language.

Exploration of Conflict (Exploration may be a separate step prior to agenda
building. It will likely occur periodically as issues are clarified and negotiated.)
1. Participants will explore and analyze the issues of the conflict sufficiently
to be able to summarize parties’ positions, related feelings, and underlying
interests.
2. Participants will appropriately use inquiry techniques (open ended and
closed questions) to ascertain greater insight into the dynamics of the
conflict and reveal underlying interests.

Agenda
1. Participant knows when and how to transition to agenda building.
2. Participants will assist parties in agreeing on an agenda which equitably
reflects the issues of the conflict in neutral, non-positional, language.
3. Participants understand that issues related to establishing and
determining the order of an agenda have strategic importance and are
able to apply techniques to assist parties in determining how to proceed.

Negotiation
1. Participants will assist discussion of each issue, asking questions to
identify common and varying interests, and assisting parties to craft
proposals addressing the interests at the table.
2. Participants will understand negotiation theory including positions,
interests, settlements, bottom lines, BATNAs, WATNAs, and the role of
the third party neutral in assisting in a negotiation.
3. Participants will assist parties to identify interests and utilize the interests
to improve the effectiveness of the negotiations.
4. Participants will understand how power imbalance can affect negotiation
and will apply strategies to assure equitable representation of all parties’
interests.
5. Participants will develop the capacity to address the dynamics of cultural
constructs and patterns, gender identity, and other issues related to
parties’ identities
6. Participants will understand negotiations strategies related to limited
resource distribution, future behavior, values, interests, identities,
communication, and relationships.
7. Participants will respect the ethical standard of self-determination, and
engage the parties to ensure that negotiations are party driven.

Written Agreement
1. Participants will understand and apply the essential elements of durable
agreements (who?, what?, when?, where?, how?, what if?)..
2. Participants will demonstrate the ability to assist parties to develop durable
written agreements characterized by clarity, balance, adherence to ethical
standards and contingencies for potential difficulties.
3. Participants will assist parties to develop agreements that are perceived
as sufficiently fair as to achieve voluntary compliance.
4. Participants will appropriately adjust the “level of agreement and
enforceability” to reflect the needs of the parties (a spectrum from simply
documenting the conversation to drafting enforceable contracts).
5. Participants will demonstrate appropriate use of reality testing in
developing agreements.
6. Participants will be able to appropriately use written agreement forms.

Caucus
1. Participants will understand the risks and benefits of caucuses in a
mediation and appropriately determine when to use a caucus.
2. Participants will demonstrate techniques to make caucus productive such
as building rapport, reality tests, role reversal, rehearsal and preparation
for return to open session, coaching, identification of key issues,
exploration of options, allowing for venting, developing alternatives for
settlement, education regarding negotiation process, etc.
3. Participants will be able to inform parties of the process and confidentiality
practices regarding caucus.
4. Participants will manage transition to and return from caucus appropriately
preparing parties to resume the joint session.
5. Participants will understand and adjust interaction during caucus to assist
parties while maintaining appropriate levels of impartiality.
6. Participants will assist the party not in caucus to engage in constructive
activity while waiting.
7. Participants will distinguish between caucus and breaks and inform parties
of how a caucus or break can be requested by either the mediation team
or client.

General
1. Participants will have self knowledge of their conflict styles, history, and
attitudes and how their personal experience may influence their aptitude
for or approach to conflict resolution.
2. Participants will be able to perceive the conflict styles of others, and will be
able to adjust their mediator interventions to work effectively with all
conflict styles.
3. Participants will understand that communication is comprised of both
verbal and non-verbal elements and will be able to identify how either of
these can escalate or de-escalate conflict.
4. Participants will be able to help parties acknowledge the impact of their
statements on the other parties, and clarify their intention in making these
statements.
5. Participants will understand basic conflict theory including definitions of
conflict and the relationship of conflict to emotions and interests.
6. Participants will understand that there is a continuum of conflict resolution
methods, including negotiation, mediation, arbitration and litigation, and
will understand the advantages and disadvantages of each.
7. Participants will understand ethical issues related to mediation, particularly
as it relates to confidentiality, self-determination, and voluntary
participation.
8. Participants will be familiar with the American Bar Association Model
Standards of Conduct for Mediators, and the Mediation
Association Ethics and Standards of Practice.
9. Participants will be able to discern which issues in a conflict are negotiable
and which are non-negotiable, and will have a sense of how to guide
parties in discussing these issues.
10. Participants will appropriately manage the emotional climate to foster
productive dialog.
11. Participants will appropriately manage anger through acknowledgement of
underlying emotions.
12. Participants will be able to terminate or conclude the resolution process at
an appropriate time and in an appropriate manner.
Course highlights for our 40 Hour Basic Mediation Training:
  • From intake to agreement: A complete overview of the mediation process
  • Observe role plays of each step in the process
  • Demonstrations of advanced techniques and interventions
  • Conflict resolution theory
  • Concrete tools to use in the mediation room
  • Interest-based negotiations skills and strategies
  • Strategic mediation planning
  • Financial issues and parenting plan mediation
  • Family law and parenting basics
  • Psychology of mediation
  • Dealing with difficult participants
40 Hour BASIC MEDIATION Training ONLINE $499
Certification of Completion with Official Seal
​MEDIATION Training Forms
All the Tools You Need to Succeed
For more information on Becoming a Mediator
Call ​the Mediation Training Center
​or visit
https://www.mediationtrainingcenter.com
951-440-5645
Mediation Riverside - Resolve disputes without breaking the bank. Affordable mediation & paralegal services for individuals & businesses. Faster, cheaper & less stressful than court. Mediation & Paralegal Services Los Angeles - 818-945-9333, Affordable Mediation Riverside 951-289-5289 - Mediation San Diego 858-365-0555 - Orange County 714-710-3400 Mediation Los Angeles County, Mediation San Fernando Valley, Mediation Glendale, Mediation Pasadena, Mediation Burbank, Mediation Services Orange County, Mediation Riverside County, Mediation San Bernardino County, Mediation San Diego County. https://www.affordable-mediation.com Mediation Training